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CI360 by Compass Island

Travel risk management platform

Four surfaces, one record underneath

The operations center, the travel manager, the traveler, and the people who report on all three. A single desk and a global network of operations centers run on the same system.

The CI360 travel manager dashboard: approved alerts, live travelers and pending itineraries above a color-coded risk map
01

Security Portal

The operations center view: live positions, intelligence, and alerting in one console.

02

Trip Manager

Planned travel, itinerary detail, and traveler records for the people who own duty of care.

03

Traveler portal and app

The traveler's own record, plus the toolkit they carry in the field.

04

Reports Dashboard

Reporting on footprint, exposure, and response, scheduled or on demand.

Access follows the role

Every portal is role-based. You define what each role can see and what it can act on, so a regional manager, a duty officer, and a traveler open the same platform to different views and different permissions.

Security portal: traveler tracking

Built for the operations center floor

Operators watch traveler locations, physical assets, and planned travel on a single map. Global intelligence alerts flag security, medical, and travel disruption as it happens.

Where every traveler is right now
Where they are booked to be next
What is happening near them
How to reach them, by text, email, or voice

We don't replace your GSOC. We make it better.

CI360 security portal: a severe weather advisory zone on the operational map, with the travelers and devices inside it
The CI360 trip manager: an itinerary list with travelers, destinations, dates, risk rating and approval status

Trip manager

Every travel detail in one record

Flights, accommodation, and ground transportation sit in one record, so updates and destination alerts reach the traveler before they need them.

A moderate-risk travel alert about a nationwide rail strike in France, shown in the CI360 traveler app The CI360 traveler app home screen: SOS, check-in, alerts, trips and tracking one tap from the front page A medium-risk travel alert about typhoon flight delays in Kyushu, Japan, shown in the CI360 traveler app

Select a screen to enlarge it

Traveler portal and safety app

Travelers keep their own record current

Travelers maintain their own trips, devices, personal details and emergency contacts — in the web portal before they go, and in the app once they are moving. Everything they need is one tap from the front page, and what they do there lands in the operations center immediately.

The app carries your own branding, and every tile below is switched on or off per client. Deploy the full set, or only the tools a given population should have.

When something goes wrong

SOS Monitor Me Check In Quick Call

Before and during the trip

Travel Advice Travel Alerts Documents Itineraries Maps

Keeping the record current

Tracking Devices Messages Journeys Take Photo Notes Emergency contacts

Mass communications and alerting

Reach everyone, or exactly the right group

The mass comms module reaches your entire staff, or a single group, office, or region, over SMS, email, in-app message, push, and interactive voice. Messages go out from the same screen as the live map, so notification happens where the response is already being run.

SMS Email In-app message Push Interactive voice

Send to

Entire staff every person on the roster
A group travelers, responders, executives
An office one site or facility
A region everyone inside the affected area
Composing a message in CI360 comms: channels, subject, content and recipient conditions summarized before sending to 32 recipients

Compose once, deliver over every channel the recipient has.

A CI360 message delivery report: delivered, responded, failed and opt-out counts for an earthquake check-in, with responses by option

Delivery and responses reported per message, down to each recipient.

Rules engine

The rules engine is not a feature. It is what the platform runs on.

A rule can fire on a device event, an intelligence alert, or a change to an itinerary. It can do far more than send a message: escalate to an on-call officer, start a check-in cadence, publish an advisory, open a workflow, or reach back into a tracker and change its settings mid-incident.

And rules stack. The outcome of one becomes the trigger for the next, which is how a single alert turns into a graduated response instead of a notification.

01

Triggers

What starts a rule.

Device event SOS Geofence crossed Low battery Missed check-in New intel alert Severity change Proximity to an event Itinerary booked Itinerary changed Flight delayed Schedule Another rule
02

Conditions

What narrows it.

Proximity Severity Country or region Group or role Traveler tag Device type Time of day Prior rule outcome
03

Actions

Whichever ones you already have. CI360 integrates commercial intelligence feeds, and your own analysts can write and publish reporting through the same channels your travelers already read. We can also provide turn-key intelligence integrations from any of our intelligence partners.

Notify people Notify a group Escalate to on-call Change device settings Raise reporting frequency Start check-ins Publish an advisory Open a workflow Fire another rule

Stacked, this is what one alert becomes

RULE 01

When a critical intelligence alert lands within 25 km of a traveler, raise their tracker to five-minute reporting and send a check-in request.

RULE 02

When that check-in goes unanswered for fifteen minutes, notify the duty officer and the regional manager by SMS and voice.

RULE 03

When two or more people in the same city are unanswered, open a group incident and message everyone in the region.

Walk the platform with our team

Request a demo
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